Austria

Getting Electricity in

Austria

Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Austria.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 185 economies. The most recent round of data collection was completed in June 2012.

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  • Standardized Company

  • Name of Utility: Wien Energie Stromnetz GmbH
  • City: Vienna

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No. Procedure Time to Complete Associated Costs
1 Submit application with Wien Energie Stromnetz GmbH and await estimate

An application can be submitted online, in person, by mail. There are no costs associated and no documents have to be attached. An assumption of the technical relevant values, like active and reactive power have to be attached to the application.
Agency: Wien Energie Stromnetz GmbH 		14 calendar days no charge
* 2 Receive external inspection by Wien Energie Stromnetz GmbH

An external site inspection is necessary. The waiting time is usually a few days. Someone from the customer’s party has to be present.
Agency: Wien Energie Stromnetz GmbH 		9 calendar days no charge
3 Submit notifcation to network operator Wien Energie Stromnetz GmbH and obtain clearance

The customer needs to obtain a clearance for the internal wiring installation from the network operator Wien Energie Stromnetz GmbH in order to get an electricity connection (“Fertigstellungsanzeige”). The electrician who did the internal wiring has to do a completion notification (electrician completion notification) by sending this note to Wien Energie Stromnetz GmbH as prove that the internal wiring is complying with security and safety standards. This clearance is done automatically, meaning the client does not have to go and pick it up, it is processed automatically. The connection contract will be concluded after the clearance.
Agency: Wien Energie Stromnetz GmbH 		3 calendar days EUR 24.0
4 Obtain external connection works and meter installation from Wien Energie Stromnetz GmbH

The external works start immediately after signature of the contract. Only the utility is in charge of the works. The utility is providing all the material. A new transformer would have to be built on the private ground of the customer. The meter gets installed at the same time. The utility installs the meter and is the owner of it. Electricity starts flowing immediately if a contract with a supplier of electricity has been signed. The connection fees in Austria are composed of two parts: 1) Fee for accessing the net ("Netzzutrittsentgelt") which includes all costs such as labor and material cost. The utility is usually having as standard transformers of 360kVA. In the case of a 140kVA connection, the customer would pay about half of the transformer and the remaining capacity would be used by other customers. 2) Fee for using the net ("Netzbereitstellungsentgelt" at Netzebene 6). With a power connection of 140kVA, the customer is automatically on Level 6, meaning the customer owns the connection to the transformer and is directly connected to the low tension side of the transformer. There are meter installation costs.
Agency: Wien Energie Stromnetz GmbH 		6 calendar days EUR 37,233.4
* 5 Sign supply contract with Wienstrom

Electricity starts flowing only if a contract with a supplier of electricity has been signed. Wien Energie Stromnetz GmbH is a daughter company of Wien Energie GmbH, as well as the energy supplier Wienstrom. The application for connection is submitted with Wien Energie Stromnetz GmbH, however only Wienstrom is supplying electricity. Therefore, the customer needs to conclude a contract with Wienstrom for the supply of energy. The supply contract can be concluded already before the external connection works are finished.
Agency: Wienstrom 		2 calendar days no charge
* Takes place simultaneously with another procedure.
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