Getting Electricity in

Brunei Darussalam

Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Brunei Darussalam.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Brunei Darussalam to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application for approval of electrical layout and single-line diagram

    Agency: Authority for Building and Construction Industry (ABCi)

    The client first needs to hire an electrical contractor that is registered and licensed with the Ministry of Development. The contractor must then submit the electrical layout (both internal and external) and single-line diagram to ABCi (Authority for Building and Construction Industry). For underground connections crossing public roads, a permit to dig is also required - and it can be requested as part of the application for connection at the office of ABCi. All forms are available on the website of DES. The application is submitted in person directly at the office of ABCi or the business support center. From there, ABCi will take care of the permit, and coordinate with DES for the technical study for the connection - excavation permit. Once the site survey is carried-out, ABCi will then issue a letter stating the connection fee to be paid during the final procedure (BND 1,650). The letter also allows the contractor to purchase a meter from DES approved vendors.

    7 calendar days BND 0
    * 2

    Obtain site survey

    Agency: Department of Electrical Services

    Once an application is submitted to ABCi, they will schedule a site survey. The client (or his contractor) needs to be physically present during the site visit. The external site inspection is needed to (i) confirm the location of the tapping supply, (ii) make sure the network does not need to be extended, and (iii) carry-out the technical study of the connection works.

    1 calendar day BND 0

    Obtain external works and meter installation from approved electrical contractor

    Agency: Approved electrical contractor

    The external works is completed by the approved electrical contractor (QP) and this consists mainly of laying underground cables from the warehouse to the closest point of supply on the LV network. In addition, the contractor will need to purchase a meter and install it. Finally, the contractor will need to test the internal wiring if he has both QP and PE certifications. Otherwise a separate Electrical Professional Engineer (PE) will need to come on site to carry the final inspection. For capacities larger than 215 kVA (300 Amp) a substation will also be needed.

    21 calendar days BND 16,892.5

    Obtain approval for permanent supply and electricity turn-on

    Agency: Department of Electrical Services

    Once the internal wiring has been completed - and the meter is installed - the contractor must submits an application for electricity turn-on to the Customer Services Section of the Department of Electrical Services (DES) together with a test certification report verified by an Authorized Professional Engineer (PE) and an occupation permit. DES will then make sure there was successful testing witnessed, after which the electricity supply can be turned on.

    7 calendar days BND 1,650

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) 0.6
    System average interruption frequency index (SAIFI) 0.4
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? No
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? Yes
    Link to the website, if available online www.des.gov.bn/sitepages/electricity%20tariff.aspx
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 5.3


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.