Getting Electricity in


Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Cameroon.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Cameroon to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application to Eneo and await estimate

    Agency: Eneo Cameroon

    Along with the application (that can be submitted only in person), the client needs to submit the following when requesting an electricity connection:
    • Location map (“plan de localization”)
    • Copy of registered lease agreement (if tenant)
    • Taxpayer’s ID card
    • Commercial register
    • Establishing shot (“plan de situation”)

    14 calendar days XAF 0
    * 2

    Receive external inspection by Eneo

    Agency: Eneo Cameroon

    Eneo inspects the site and prepares an estimate of the connection fees. A contract is signed after the client has paid the fees.

    1 calendar day USD 952.38

    Sign contract with and obtain external works from Eneo

    Agency: Eneo Cameroon

    In this case, a unit substation is necessary. All material is provided by Eneo

    43 calendar days USD 19,047.62

    Obtain meter installation and final connection from Eneo

    Agency: Eneo Cameroon

    When the works are completed, Eneo installs the meter. Subscription is also made at the time of obtaining the connection

    7 calendar days XAF 680,785.96

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) 89
    System average interruption frequency index (SAIFI) 23.3
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? No
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? No
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? Yes
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? Yes
    Link to the website, if available online http://eneocameroon.cm/index.php/fr/clients-professionnels-vos-factures-et-...
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 15.7


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.