Getting Electricity in

Central African Republic

Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Central African Republic.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Central African Republic to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application to ENERCA and await estimate

    Agency: Energie Centrafricaine (ENERCA)

    The following documents must be provided for the application: Ownership document (notarized), ID (not notarized), "Cahier des charges" (what type of appliances will be used in this warehouse). The documents will allow ENERCA to determine if the voltage requested is the correct one or if it should be downgraded or upgraded. There are no online forms. However, if a person sends an email, with the correct attachments, it is considered a valid opening of the application as well. Once the estimate is prepared, ENERCA calls the customer to ask him to come in and sign the contract and pay for the connection in advance.

    In order to prepare the estimate, ENERCA sends engineers to the location of the property to verify that there is indeed the necessary transformer station at this location to supply the requested voltage. It is recommended that someone from the customer's side is present for this inspection, but it is not mandatory.

    Once the engineer is back from the field, an estimate for the work is done by ENERCA.

    10 calendar days XAF 6,090
    * 2

    Receive site inspection by ENERCA

    Agency: Energie Centrafricaine (ENERCA)

    ENERCA sends an engineer to the location of the property to do a technical study and to verify what kind of connection works need to be done.

    1 calendar day XAF 0

    Develop work plan for external works with ENERCA

    Agency: Customer/electrical contractor

    A plan of the external connection works will be established between ENERCA and the customer. The customer will visit ENERCA to discuss the work plan with the responsible engineer.

    1 calendar day XAF 25,000

    Buy material and transformer and have them tested by ENERCA

    Agency: Energie Centrafricaine (ENERCA)

    For every connection over 50 KVA, a transformer has to be built to pass from the low tension to the medium tension. The customer hires an electrical contractor to purchase the material. Once it is received, the customer or the electrical contractor calls ENERCA and brings the material for a control to check if the material is in line with the technical recommendation that were specified in the estimate.

    27 calendar days XAF 0
    * 5

    Hire electrical contractor to build transformer post

    Agency: Electrical Contractor

    While the material is being ordered, the customer or the electrical contractor can begin the works of the transformer station under the supervision of the utility. The works can only progress as the material is acquired.

    64 calendar days XAF 24,386,950

    Obtain external works from ENERCA and a test to detect faulty wiring

    Agency: Energie Centrafricaine (ENERCA)

    The utility is installing some equipment in the transformer station and connecting the transformer station to the network. The material needed for the connection is usually provided by ENERCA, but it depends on the availability of material and can be bought by the customer. After the external connection works, the utility will do a test to verify that there are no faulty wiring that will cause problems for ENERCA’s network (“Une mise sous tension”), however this is not an inspection of the internal wiring of the warehouse as ENERCA is not allowed to verify this.

    16 calendar days XAF 2,632,170

    Sign contract, pay meter deposit and receive meter installation and final connection

    Agency: Energie Centrafricaine (ENERCA)

    The customer has to conclude a supply contract with the commercial department of ENERCA and pay the meter deposit. The meter is installed after the deposit has been paid. The deposit is returned at the end of the contract.

    6 calendar days XAF 1,355,105.11

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) ..
    System average interruption frequency index (SAIFI) ..
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? No
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? No
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? No
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? No
    Link to the website, if available online n.a
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 11.0


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.