Getting Electricity in


Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Chad.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Chad to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application to SNE and await estimate

    Agency: Société Nationale d'Electricité (SNE)

    The client can either write to the Commercial Department of the electricity company or submit the application in person (in which case the client will need to pay an application fee). The electricity company prefers the former option as it is more formal.

    22 calendar days XAF 3,000
    * 2

    Receive site inspection by SNE

    Agency: Société Nationale d'Electricité (SNE)

    The fees (material, connection, and subscription) are paid at this point in the case of a low-voltage connection. For a medium-voltage case they can be paid after the works have started (or ended). In any case, subscription fees have to be paid before the warehouse is supplied with electricity.

    Staff from the electricity company inspect the site and carry out a technical study. This onsite visit is done by SNE only to ensure that the location is correct, to check the road number, the zone, and the door number to determine which electricity post and also water connection will be used for this client. After the onsite visit and confirmation of the location, the request is transmitted to the Service Technique for study and establishing a cost estimate. This department will tell the client about all materials to be bought, where to buy them, and what quality to buy.

    1 calendar day XAF 0

    Obtain excavation permit from municipality

    Agency: Municipality

    When SNE does the works it does not have to apply for an excavation permit because it has a tacit agreement with the municipality (“voirie”) already.

    When it is a private firm that does the works, then the client (or their contractor) will need to obtain an excavation permit to be able to do the works.

    10 calendar days XAF 0
    * 4

    Buy material for external works and have it tested by SNE

    Agency: Private firm/ Société Nationale d'Electricité (SNE)

    SNE will send a technician to inspect the material bought by the client to ensure that the quality is in accordance to the list provided by SNE.

    10 calendar days XAF 37,500,000

    Obtain external works from private electrical contractor

    Agency: Private firm

    The client has a choice between hiring a private firm to do the works or asking SNE to carry them out. In the cases where an expansion of the network is needed, it is more common to hire a private firm to do the works.

    Type of works: Works consist of installing a substation on the client’s plot and connecting it to SNE MV network. From a technical point of view, two types of substation are possible:

    (a) Option 1: A pre-fabricated transformer, such as a « type bocage » transformer. A new substation (160-kVA transformer) is installed on the client's property. The low-voltage connection to the warehouse is done in this same, private property. Connection to the utility's medium-voltage network is done in the public domain. The medium-voltage meter is incorporated within the substation.

    (b) Option 2: The “bocage” transformer is usually bought in Europe, and thus leads to delays in procurement. Another option is to build a concrete (“ciment”) transformer. It will take less time and cost less. Plus, from a technical point of view, it is preferred over option 1 because in excess heat the concrete transformer heats up less than the pre-fabricated one.

    Sometimes, transformers of up to 630kVA are installed.

    27 calendar days XAF 0

    Obtain final connection and turn-on of supply from SNE

    Agency: Société Nationale d'Electricité (SNE)

    SNE will pull a wire from the substation to the existing medium-voltage network and turn on the supply.

    7 calendar days XAF 578,705.37

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) ..
    System average interruption frequency index (SAIFI) ..
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? No
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? No
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? No
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? No
    Link to the website, if available online n.a
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 24.7


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.