Getting Electricity in


Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Comoros.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Comoros to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application to Ma-MWE and await estimate

    Agency: MA-MWE

    To apply for a new connection, the following documents are required by the utility:
    - ID card
    - Connection authorization from MA-MWE
    - Property title (in practice, this has never been requested)
    - A plan of the installations (in practice, this has never been requested)

    10 calendar days KMF 5,000
    * 2

    Receive external inspection by Ma-MWE

    Agency: MA-MWE

    An inspection of the site is needed to carry out a technical study of the connection works.

    1 calendar day KMF 0

    Obtain external works and final connection from Ma-MWE

    Agency: MA-MWE

    Only MA-MWE is in charge of the external works (which, in this case, consist of installing an overhead substation).

    The material for this case is usually not available in the utility's stock, and it often has to be imported from France (especially for the transformer). The material to be installed includes the overhead transformer and its accessories (on both sides of the transformers), cables, poles (a pole every 70 meters), joints, panel, and meter.

    The excavation permit is obtained by the utility from the relevant public agencies. No inspection of the internal wiring is carried out.

    110 calendar days KMF 7,034,541.14

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) 3960
    System average interruption frequency index (SAIFI) 720
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? No
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? No
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? No
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? No
    Link to the website, if available online n.a
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 27.9


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.