Getting Electricity in


Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Dominica.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Dominica to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Obtain internal wiring inspection and electrical certificate

    Agency: Electrical division of the Ministry of Public Utilities, Energy and Ports

    The customer informs the electrical division of the Ministry of Public Utilities, Energy and Ports, a government agency, that the internal wiring is complete and request an inspection of the internal wiring. After the completion of this inspection, the electrical division will issue an electrical certificate. The purpose of the document is to certify that the internal wiring was done according to the standards.

    In the past, Dominica followed the UK standards. Since March 2007, it is using EU standards. To get the certificate, the customer must submit an application with the specification of the electricity needs. The electrical division then sends their inspectors who perform 3 tests. The certificate is issued if all tests results are ok. If the building does not pass the inspection, a new one is conducted and the process is repeated until the tests are passed. Inspections are scheduled on a district basis.

    12 calendar days XCD 100

    Submit application to DOMLEC and await estimate

    Agency: Dominica Electricity Services Ltd. (DOMLEC)

    The client will need to apply for an electricity connection with Dominica Electricity Services (DOMLEC).

    21 calendar days XCD 0
    * 3

    Receive external inspection by DOMLEC

    Agency: Dominica Electricity Services Ltd. (DOMLEC)

    A few days after the application has been received, the electricity company, Dominica Electricity Services (DOMLEC) will inspect the location to assess the cost and feasibility of connection.

    1 calendar day XCD 0

    Await completion of external works by utility

    Agency: Contracting Company

    DOMLEC is in charge of the final connection (meter installation), but the actual construction is normally outsourced to private contractors.
    If an upgrade is necessary (like in this case) the client will need to bear all the costs.
    The time to complete the works includes the time for DOMLEC to obtain the necessary excavation permit.

    26 calendar days XCD 75,000

    Get external works certified and receive meter installation and final connection

    Agency: Dominica Electricity Services Ltd. (DOMLEC)

    Once the private contractor has completed the external connection works DOMLEC comes on site for final supply turn on.

    2 calendar days XCD 13,465.1

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8) 6.0
    Total duration and frequency of outages per customer a year (0-3) 2.0
    System average interruption duration index (SAIDI) 1.22
    System average interruption frequency index (SAIFI) 0.57
    Mechanisms for monitoring outages (0-1) 1.0
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1) 1.0
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1) 1.0
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1) 0.0
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1) 1.0
    Are effective tariffs available online? Yes
    Link to the website, if available online http://www.domlec.dm/index.php/our-company/news/24-domlec-tariff-sheet
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 33.4


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.