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Getting Electricity in

Gambia, The

Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Gambia, The.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Gambia, The to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs
    1

    Submit application to NAWEC and await site inspection

    Agency: National Water and Electricity Company (NAWEC)

    NAWEC’s headquarter is in Kanifing itself (where the warehouse would also be built) – Customer has to fill out an application and attach a copy of the business registration, a location plan of the property (can be sketched by self) and indicate the number of the pole nearest to the premises – an initial deposit has to be made but will be deducted from the total connection cost – NAWEC will then carry out a survey to do a feasibility study

    11 calendar days GMD 200
    2

    When customers apply for a service that would require an extension of poles or transformer, NAWEC provides them with a list of Prequalified electrical contractors that can be contacted directly. Usually, customers contact more than one contractor for a qu

    Agency: NAWEC Pre-qualified contractor

    When customers apply for a service that would require an extension of poles or transformer, NAWEC provides them the list of Prequalified electrical contractors and they would contact them directly. Usually, customers contact more than one contractor for a quotation and in most cases, they go for the lowest price.

    1 calendar day GMD 0
    3

    Receive site and internal wiring inspection by NAWEC and await estimate

    Agency: National Water and Electricity Company (NAWEC)

    This is the survey done by NAWEC to conduct a feasibility study. The Survey usually involves that someone will come and visit the premise and make an estimate. Someone from the applicant’s party has to be present at the time of the inspection.

    14 calendar days GMD 0
    4

    Await completion of external works by prequalified contractor

    Agency: NAWEC Pre-qualified contractor

    The pre-qualified contractor hired by customer purchases all materials and conducts all external connection works. . When being hired, he gives a quotation to the customer with all costs included.

    45 calendar days GMD 709,800
    5

    Receive site inspection, meter installation and electricity flow from NAWEC

    Agency: National Water and Electricity Company (NAWEC)

    Getting the meter in the past was sometimes a problem, but NAWEC claims that they have this size on store. NAWEC’s Business Unit will request the material. Once the meter has been installed, electricity starts flowing right away. The customer’s electrician takes care of the electricity to start flowing by connecting internal and external wiring.

    7 calendar days GMD 0

  • Measure of quality
    Answer
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) ..
    System average interruption frequency index (SAIFI) ..
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? No
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? No
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? Yes
    Link to the website, if available online http://www.pura.gm/index.php?option=com_content&view=article&id=73&Itemid=9...
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Answer
    Price of electricity (US cents per kWh) 23.7

    Note:

    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.