Getting Electricity in


Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Georgia.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Georgia to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application to Telasi and await technical conditions and project design

    Agency: Telasi

    The application for an electricity connection can be submitted online or in person. It includes the applicant's bank account in order for the Utility company to pay the 50% fine if the prescribed time is not met. The applicant also submits a document certifying property rights or lending rights for the space/buildings where applicant’s electrical installation is located is attached to the application; and a receipt of payment of the 50% of the connection fee.

    In a few days after the application has been submitted, Telasi visits the premises during which the preliminary specifications of the connection are discussed. After the inspection, the 50% of the connection fee has to be paid if it has been suggested that the connection is to be 380/220 V. After the inspection technical conditions related to the external connection only and a project design which outlines in detail specifications of the connection are issued and the connection contract is signed.
    The Technical conditions generally include instructions for construction of a new substation; lining of high-voltage and low-voltage cables; in a case of reconstruction works - participation of the customer in the required works.

    16 calendar days GEL 29,661.02
    * 2

    Receive external site inspection by Telasi

    Agency: Telasi

    After the application is submitted in order to prepare the technical conditions, Telasi carries out an external review of the site. Somebody from the applicant’s party is required to be present during the review.

    7 calendar days GEL 0

    Await completion of external works by Telasi

    Agency: Telasi

    After the technical conditions are issued the external connection works can be completed by an electrical contractor and/or Telasi.

    Before the contractor can start his work he needs to receive a number of permits for his work: from water agency (Водоканал), telephone agency, Mayor’s office and other institutions depending on the whether the connection passes any roads, etc.

    51 calendar days GEL 0

    Await and receive meter installation and electricity flow

    Agency: Telasi

    After the external connection works are completed the electrical contractor submits to Telasi a document certifying that the electrical installation is ready to be connected (акта о готовности объекта (электроприемников)). Telasi employees come to the site to check internal wiring and external works. The inspection has to be requested by mail attaching a document certifying that the electrical installation is ready to be connected. Someone from the applicant’s party has to be present during the inspection. At this stage the meter is installed by Telasi. After this inspection if everything is in order a Telasi employee will visit the site and fills out a document certifying that the completed works are in accordance with technical conditions (акт о соответствии работ) and delivers it to the department of Telasi in charge of turning on the electricity (диспетчерская служба). The electricity starts flowing. It is a common practice that a supply contract is not signed as there is a verbal agreement between the applicant and Telasi after the connection contract has been signed that electricity will be supplied at certain rates from the utility. If the applicant wishes, he can ask for the contract.

    4 calendar days GEL 0

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8) 6.0
    Total duration and frequency of outages per customer a year (0-3) 2.0
    System average interruption duration index (SAIDI) 3.58
    System average interruption frequency index (SAIFI) 1.98
    Mechanisms for monitoring outages (0-1) 1.0
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1) 0.0
    Does the distribution utility use automated tools to restore service? No
    Regulatory monitoring (0-1) 1.0
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1) 1.0
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? Yes
    Communication of tariffs and tariff changes (0-1) 1.0
    Are effective tariffs available online? Yes
    Link to the website, if available online http://telasi.ge/ru/customers/tariffs
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 9.8


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.