Ease of Doing Business in


Georgia Download Profile (1715.1KB, pdf)
Region Europe & Central Asia
Income Category Upper middle income
Population 3,679,000
GNI Per Capita (US$) 4,160
City covered Tbilisi



DB 2017 Rank



DB 2017 DTF (% points)

  • local_library
  • group
Topics DB 2017 Rank DB 2016 Rank info_outline Change in Rank DB 2017 DTF (% points) info_outline DB 2016 DTF (% points) info_outline Change in DTF (% points) info_outline
Overall 16 23 up
80.20 77.72 down
Starting a Business 8 10 up
96.13 96.04 up
Dealing with Construction Permits 8 9 up
82.84 82.77 up
Getting Electricity 39 65 up
82.73 76.15 up
Registering Property 3 3
92.85 91.16 up
Getting Credit 7 7
85.00 85.00
Protecting Minority Investors 7 22 up
76.67 68.33 up
Paying Taxes 22 35 up
87.43 83.75 up
Trading across Borders 54 62 up
85.15 80.59 up
Enforcing Contracts 16 17 up
73.21 73.21
Resolving Insolvency 106 101 down
40.02 40.24 down

Positive= Doing Business reform making it easier to do business.Negative= Change making it more difficult to do business.

DB 2017 Rank:


DB 2016 Rank:


Change in Rank:


DB 2017 DTF (% points):


DB 2016 DTF (% points):


Change in DTF (% points):


Price of electricity (US cents per kWh) 9.8
Name of utility Telasi JSC
City Tbilisi
Indicator Georgia Europe & Central Asia OECD high income
Procedures (number) info_outline 4 5.6 4.8
Time (days) info_outline 71 112.3 76.2
Cost (% of income per capita) info_outline 354 375.5 62.5
Reliability of supply and transparency of tariff index (0-8) info_outline 6 5.2 7.5
  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application to Telasi and await technical conditions and project design

    Agency: Telasi

    The application for an electricity connection can be submitted online or in person. It includes the applicant's bank account in order for the Utility company to pay the 50% fine if the prescribed time is not met. The applicant also submits a document certifying property rights or lending rights for the space/buildings where applicant’s electrical installation is located is attached to the application; and a receipt of payment of the 50% of the connection fee.

    In a few days after the application has been submitted, Telasi visits the premises during which the preliminary specifications of the connection are discussed. After the inspection, the 50% of the connection fee has to be paid if it has been suggested that the connection is to be 380/220 V. After the inspection technical conditions related to the external connection only and a project design which outlines in detail specifications of the connection are issued and the connection contract is signed.
    The Technical conditions generally include instructions for construction of a new substation; lining of high-voltage and low-voltage cables; in a case of reconstruction works - participation of the customer in the required works.

    16 calendar days GEL 29,661.02
    * 2

    Receive external site inspection by Telasi

    Agency: Telasi

    After the application is submitted in order to prepare the technical conditions, Telasi carries out an external review of the site. Somebody from the applicant’s party is required to be present during the review.

    7 calendar days GEL 0

    Await completion of external works by Telasi

    Agency: Telasi

    After the technical conditions are issued the external connection works can be completed by an electrical contractor and/or Telasi.

    Before the contractor can start his work he needs to receive a number of permits for his work: from water agency (Водоканал), telephone agency, Mayor’s office and other institutions depending on the whether the connection passes any roads, etc.

    51 calendar days GEL 0

    Await and receive meter installation and electricity flow

    Agency: Telasi

    After the external connection works are completed the electrical contractor submits to Telasi a document certifying that the electrical installation is ready to be connected (акта о готовности объекта (электроприемников)). Telasi employees come to the site to check internal wiring and external works. The inspection has to be requested by mail attaching a document certifying that the electrical installation is ready to be connected. Someone from the applicant’s party has to be present during the inspection. At this stage the meter is installed by Telasi. After this inspection if everything is in order a Telasi employee will visit the site and fills out a document certifying that the completed works are in accordance with technical conditions (акт о соответствии работ) and delivers it to the department of Telasi in charge of turning on the electricity (диспетчерская служба). The electricity starts flowing. It is a common practice that a supply contract is not signed as there is a verbal agreement between the applicant and Telasi after the connection contract has been signed that electricity will be supplied at certain rates from the utility. If the applicant wishes, he can ask for the contract.

    4 calendar days GEL 0

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8) 6.0
    Total duration and frequency of outages per customer a year (0-3) 2.0
    System average interruption duration index (SAIDI) 3.58
    System average interruption frequency index (SAIFI) 1.98
    Mechanisms for monitoring outages (0-1) 1.0
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1) 0.0
    Does the distribution utility use automated tools to restore service? No
    Regulatory monitoring (0-1) 1.0
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1) 1.0
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? Yes
    Communication of tariffs and tariff changes (0-1) 1.0
    Are effective tariffs available online? Yes
    Link to the website, if available online http://telasi.ge/ru/customers/tariffs
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 9.8


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.