Getting Electricity in


Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Ghana.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Ghana to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Hire registered electrical contractor

    Agency: Electricity Company of Ghana

    Only electrical contractors registered with utility can conduct business with the utility. This registered electrical contractor will also be able to provide a signed installation inspection and testing certificate.

    2 calendar days GHS 400

    Submit application to Electricity Company of Ghana (ECG) and await estimate

    Agency: Electricity Company of Ghana

    Documents to be submitted: Application letter or ECG application Form (for LV Service) building permit, load details and installation inspection & testing results. Normally, site inspection is scheduled for a date within two weeks of application submission. Registration of electricians with utility - All electricians have to be certified and registered by the ECG. A register of certified electricians is available for inspection by customers at any ECG regional office; it is also available at some of the district centers.
    Registration process for electrician with utility: Procedure is as follows; exam, interview, practical demonstration (3 sites) Time - 6 to 12 months. The registered electrician has to provide a signed Installation inspection and testing certificate which need to be attached to application form.

    14 calendar days GHS 5

    Receive site inspection and internal wiring inspection by ECG and await estimate

    Agency: Electricity Company of Ghana

    Estimator visits the site to verify load requirements, and prepares estimate.

    10 calendar days GHS 0

    Receive external works, meter installation and electricity flow

    Agency: Electricity Company of Ghana

    Payment has to be made as a demand draft/cheque at bank on utility premises. The costs taken are for Pole Mounted Transformer (PMT).The wait time for the utility to commence external connection works is usually one week. The rest is the actual time taken to conduct external connection works, which includes Pole planting, dressing & stringing and/or substation construction. There is no meter insurance deposit but rather applicant pays meter maintenance fee which is not refundable. The fee is charged along with the monthly bill, and is a built in into the tariff charged. Utility conducts a final check of installation and wirings, and then installs meter and electricity is turned on.

    53 calendar days GHS 62,209.41

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) ..
    System average interruption frequency index (SAIFI) ..
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? Yes
    Link to the website, if available online http://www.purc.com.gh/purc/sites/default/files/4th_qtr_aaf_2014.pdf
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 19.3


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.