Malaysia

Getting Electricity in

Malaysia

Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Malaysia.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 185 economies. The most recent round of data collection was completed in June 2012.

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  • Standardized Company

  • Name of Utility: Tenaga Nasional Berhad
  • City: Kuala Lumpur

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No. Procedure Time to Complete Associated Costs
1 Hire certified electrical engineer who provides certificate of compliance of internal wiring

This is a requirement while submitting application to utility.
Agency: Certified Electrical Engineer 		1 calendar day MYR 650.0
2 Applicant submits application to Tenaga Nasional Berhad (TNB) via Electrical engineer, and awaits site visit

Submission shall be complete with all relevant documents and load data. Supply application form available at TNB offices (online applications are only available for domestic customers and housing development projects). Documents to be attached are: site / location plan, electrical drawings, layout plan and identity card of owner. Documents to be attached include development plan approved by local authority, load profile & load details and preliminary metering scheme.
Agency: Tenaga Nasional Berhad 		14 calendar days no charge
3 Receive site visit from TNB and await estimate

Once the utility engineer has visited the site, he submits the file for internal clearances, and then prepares the connection charge (estimate).
Agency: Tenaga Nasional Berhad 		7 calendar days no charge
4 Customer receives estimate, makes payment of connection charges and security deposit, and TNB conducts external connection

Customer receives estimate and makes payment at the utility. Once payment is received, utility commences external connection works, after getting internal approvals and permits from local authorities. Security deposit is 2 months electricity usage, reimbursed at the time the account is terminated.
Agency: Tenaga Nasional Berhad 		21 calendar days MYR 14,869.1
5 TNB installs meter and turns on electricity

Customer receives security deposit notice from TNB and makes payment of security deposit. Customers submits Form G and H completed, electrical engineer's certificate of compliance of internal wiring (will need to provide this compliance certificate after all internal wiring is complete). TNB installs meter and turns on electricity.
Agency: Tenaga Nasional Berhad 		3 calendar days no charge
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