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Getting Electricity in

Mauritius

Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Mauritius.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Mauritius to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs
    1

    Submit application to CEB and await estimate

    Agency: Central Electricity Board (CEB)

    An application can be submitted in person, by letter, by email, by fax or online. The following documents have to be attached:

    • location plan

    • site plan

    • national identity card or passport nr. of the company's director

    • list of company's directors holding more than 10% of shares

    • building permit

    • trade license from local authority

    • title deed of land acquisitioned or lease agreement (need to be notarized)

    • load details

    • business regulation number

    Payment of the estimate is done at the utility.

    15 calendar days MUR 36,446.82
    2

    Receive external and visual internal inspection by CEB

    Agency: Central Electricity Board (CEB)

    An external inspection of the site is done by the utility. Someone from the customer's party has to be present. An internal inspection (visual inspection only without tests) is done after completion of the internal wiring. It is requested by calling, over the counter, mail, email, fax. The customer’s electrical contractor is doing the internal wiring. The utility requests an installation wiring certificate from the contractor (the wiring certificate is recommended but not required by law)

    7 calendar days MUR 0
    3

    Have electrical contractor carry out civil works for transformer

    Agency: Electrical Contractor

    The client's electrical contractor carries out the civil works for the transformer. Trench details and transformer room details are provided by the utility. The works consist of the excavation of trenches, laying of pipe ducts in trenches, construction of concrete pillars, draw pits, supply and placing of poles, construction of transformer room.

    30 calendar days MUR 325,000
    4

    Receive external inspection, external connection works and meter installation by CEB

    Agency: Central Electricity Board (CEB)

    An inspector from the utility carries out a routine check to verify compliance of the civil works with details provided by the utility. The utility is in charge of the design of the connection and the physical works. The external connection works can be done within one month. Material is always available. The customer does not have to buy material. The meter gets installed at the same time as when the connection is done by the utility. Electricity starts flowing from the moment the connection is done.

    29 calendar days MUR 423,000

  • Measure of quality
    Answer
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) ..
    System average interruption frequency index (SAIFI) ..
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? No
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? Yes
    Link to the website, if available online http://ceb.intnet.mu/
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Answer
    Price of electricity (US cents per kWh) 24.6

    Note:

    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.