Ease of Doing Business in


Morocco Download Profile (1738.3KB, pdf)
Region Middle East & North Africa
Income Category Lower middle income
Population 34,377,511
GNI Per Capita (US$) 3,040
City covered Casablanca



DB 2017 Rank



DB 2017 DTF (% points)

  • local_library
  • group
Topics DB 2017 Rank DB 2016 Rank info_outline Change in Rank DB 2017 DTF (% points) info_outline DB 2016 DTF (% points) info_outline Change in DTF (% points) info_outline
Overall 68 68
67.50 65.82 down
Starting a Business 40 40
92.34 92.06 up
Dealing with Construction Permits 18 18
79.77 79.32 up
Getting Electricity 57 55 down
79.71 79.31 up
Registering Property 87 92 up
63.94 62.74 up
Getting Credit 101 109 up
45.00 40.00 up
Protecting Minority Investors 87 118 up
53.33 45.00 up
Paying Taxes 41 37 down
83.51 83.61 down
Trading across Borders 63 68 up
81.12 79.97 up
Enforcing Contracts 57 58 up
62.34 62.34
Resolving Insolvency 131 130 down
33.89 33.89

Positive= Doing Business reform making it easier to do business.Negative= Change making it more difficult to do business.

DB 2017 Rank:


DB 2016 Rank:


Change in Rank:


DB 2017 DTF (% points):


DB 2016 DTF (% points):


Change in DTF (% points):


Price of electricity (US cents per kWh) 12.8
Name of utility Lydec
City Casablanca
Indicator Morocco Middle East & North Africa OECD high income
Procedures (number) info_outline 5 5.0 4.8
Time (days) info_outline 49 81.7 76.2
Cost (% of income per capita) info_outline 1,770.2 771.8 62.5
Reliability of supply and transparency of tariff index (0-8) info_outline 7 4.2 7.5
  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application to Lydec and await estimate

    Agency: Lydec

    Along with the application, the client needs to submit the following:

    • certified copy of the plans

    • copy of lease or purchase agreement

    • 3 sketches of the electrical installation signed and stamped by a Lydec accredited (along with copy of accreditation card)

    • Copy of national ID or residency card or passport (for individuals) ; copy of the commercial register or trading license (for companies)

    • Establishing shot (« plan de situation ») showing the expected location of the unit substation and indicating the capacity of the transformer that the client expects to install, along with the expected subscribed capacity

    9 calendar days MAD 0
    * 2

    Obtain external inspection by Lydec

    Agency: Lydec

    Lydec’s technical service inspects the site to check the expected location of the substation and the method of connecting the warehouse to the Medium-Voltage (MV) network. Lydec then prepares an estimate of the connection fees.

    1 calendar day MAD 0

    Hire accredited private firm to design and carry out external works

    Agency: Registered electrician/ electrical contractor

    If the client’s needs are over 50 kVA and their expected consumption more than 170,000 kWh a year, the client is advised to buy their energy from the medium-voltage network and transform it at their site. Otherwise, a direct connection to the 220/380 V low-voltage network is preferred.

    In order to obtain approval of the electrical construction project, the client’s electrician accredited by Lydec to work on the MV network, will need to submit the following documents to the utility::

    • 4 copies of the engineering civil part of the project and of the electrical equipment of the substation

    • 4 copies of the drawings for the protection of the substation part (if a MV transformer is needed)

    When the client has paid at least 50% of the fees, and after they have received approval of the plans, Lydec will send the client’s electrician a validated copy of the plans. After the full amount has been settled, Lydec will allow the latter to start the civil engineering and electrical equipment works that Lydec will also supervise.

    To make sure the substation works properly at turn-on, Lydec supervises the works to check they are carried out according to the rules. When these are finished, Lydec completes the turn-on in the presence of the firm in charge of the external works.

    The client or their electrician will need to buy the material for the external works themselves. Any excavation permit however, is obtained by Lydec directly from the city administration ("Commune Urbaine") or the Ministry of Public Works.

    25 calendar days MAD 475,000

    Obtain certification of low-voltage works by approved private entity

    Agency: Control office

    When the works are completed, a (private) control office accredited by the Ministry of Labor checks the LV installation, including the entire internal wiring, and issues a certificate necessary to obtain a final electricity connection.

    7 calendar days MAD 6,000

    Sign supply contract and obtain part of the works and final connection by Lydec

    Agency: Lydec

    No official application form is necessary for subscribing to electricity. The client needs only submit the following to Lydec, on paper, by fax, or by e-mail :

    • Completion certificate of the building

    • Certificate of control of LV installation (obtained from body approved by Ministry of Labor)

    • Application request for subscription to MV network

    • Subscribed capacity (in kVA)

    • Personal and professional information

    • Contact details

    The (meter) current transformer is provided by Lydec.

    Once the subscription file is submitted and all corresponding fees have been settled, Lydec will provide the client with the metering equipment and the client will be able to sign a supply contract.

    Turn-on of electricity is done only upon signing of a supply contract and submission of a completion certificate of the building.

    8 calendar days MAD 7,121.39

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) 0.18
    System average interruption frequency index (SAIFI) 0.93
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? Yes
    Link to the website, if available online https://client.lydec.ma/site/fr/web/guest/ge/lire-votre-facture
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 12.8


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.