Getting Electricity in


Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Myanmar.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Myanmar to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Request new connection at utility

    Agency: Township Yangon Electricity Supply Board Office (YESB)

    The application for a new electricity connection begins with the contractor paying a visit to the relevant township where the warehouse is located. At this stage, the desired load and type of equipment (air conditioning, machines) that will operate in the warehouse must be specified. The following documents must also be submitted:
    o Building completion certificate (BCC)
    o Business license or company registration certificate
    o NRC National Registration Card
    o Family certificate
    o Ward administrator reference letter (obtained during construction permit)
    o Electrical design
    o Capacity load expected

    After the inspection of the client's warehouse by the township, the application is internally distributed among the levels of government, from the township to the district, without the intervention of the applicant. There are 4 districts in Yangon, divided into 33 townships. The application is then internally distributed from the district to the city level (Yangon Electricity Supply Board), without the interaction of the applicant.

    Once the application has received the approval of all levels – township and district – the contractor is informed and he/she can go back to the township office to pick up the invoice which will indicate the fees that need to be paid to the state in relation to the connection to the electrical grid. The payment of the administrative fees provided by the township is made at a designated state-owned bank.

    28 calendar days MMK 2,487,212.6
    * 2

    Receive site inspection by technician from utility

    Agency: Township Yangon Electricity Supply Board Office (YESB)

    The township technician will inspect to see how far the warehouse is from the main transmission line, the posts, etc. A map of the necessary connection works is made.

    1 calendar day MMK 0

    Await completion of connection works by licensed electrician

    Agency: Private contractor

    A licensed electrician hired by the client carries out the connection works. A transformer is required for any connections above 30 kVa and the client buys it. The time of the procedure depends on whether the transformer is imported from Japan or China, which clients prefer to do in the majority of cases.

    21 calendar days MMK 15,717,850

    Obtain meter installation by utility

    Agency: Township Yangon Electricity Supply Board Office (YESB)

    Upon the completion of the connection works, the customer goes to YESB Township Office to fill up the application form for the meter box installation, together with information on the size of transformer (160 kVA for our case study). The YESB Township Office will approve it and submit it to the YESB District Office, which in turn approves it and submits it to the YESB Head Office Testing and Supporting Unit. The Testing and Supporting Unit approves it, obtains a required meter box from YESB warehouse, and checks the functioning of the meter box. Then, the YESB Head Office sends the application, together with the meter box, back to the YESB District Office for approval on the meter box, after which back to the YESB Township Office for approval of the meter box. While the process should be internal with various level of YESB offices, in practice the customer often follows up to expedite - i.e. the customer will take the form from YESB Township Office to District Office and again to Head Office Testing and Supporting Unit to get the necessary approvals

    21 calendar days MMK 442,379.76

    Receive inspection of connection works and internal wiring by Ministry of Industry

    Agency: Ministry of Industry

    An engineer from the inspection office of the Ministry of Industry is informed by the township and conducts an inspection of the connection works and internal wiring, mostly to check compliance with safety standards.

    7 calendar days MMK 0
    * 6

    Receive inspection of transformer by inspector from township

    Agency: Township Yangon Electricity Supply Board Office (YESB)

    Once the meter box is attached, the customer writes an application letter to the YESB Township Office to inform them that the transformer is installed and attached to the meter box, together with a list of material used with details (e.g. size of 160 kVA, manufacturer of transformer) and photos (two-pole transformer). The inspector from YESB Township Office will make a site visit only at this stage (and this is a different team from the meter installation team in Procedure 4).

    The inspector will then produce a report to YESB Township Office and submit it to the YESB District Office for approval to discharge the transformer (i.e. connectivity), which then submits to the YESB Head Office for approval. Upon the YESB Head Office’s approval, the District Office will issue a connection permit to the customer and commission to discharge the transformer. Five engineers must be present at the time of discharging: from the YESB District Office, YESB Head Office Testing and Supporting Unit, Test Lab, Distribution, and YESB Township Office.

    4 calendar days MMK 450,000

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) ..
    System average interruption frequency index (SAIFI) ..
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? No
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? No
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? No
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? No
    Link to the website, if available online
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 9.8


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.