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Getting Electricity in

Senegal

Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Senegal.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Senegal to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs
    1

    Hire electrical contractor to do technical study

    Agency: Electrical Contractor

    The applicant hires an electrical contractor to conduct a technical study of the site and the external connection works.

    7 calendar days XOF 1,610,500
    2

    Submit application and technical study to Senelec and await approval

    Agency: Senelec

    The customer files a request of a new connection to Senelec. As part of the application package he/she to submit a copy of his/her identity card, a copy of his/her lease, a copy of the land title and the details of the connection. The copies do not have to be notarized. The technical study is also sent to Senelec for approval, and they will then need to undertake a site inspection. Moreover, Senelec will need to get an authorization from the 'ageroute' at the Ministry of Transport to go over the road and make sure there will be sufficient room between the road and the cabling. This authorization is an internal process between Senelec and the ageroute. Once the authorization is granted and the site is approved by Senelec, the customer is notified by letter.

    8 calendar days XOF 179,000
    * 3

    Receive site inspection by Senelec

    Agency: Senelec

    To approve the technical study, Senelec inspects the site

    1 calendar day XOF 0
    4

    Electrical contractor conducts external connection works and gets approval from Senelec

    Agency: Electrical Contractor

    The electrical contractor that carries out the technical study also orders and purchases the necessary material and brings it to the utility for approval. The meter board has to be bought directly at Senelec by the customer or the electrical contractor doing the external connection works. The transformer has to be bought privately and then be brought to Senelec for a control.

    During the works, the utility will supervise the works. For instance, an initial inspection happens at the beginning of the external works. The customer or the electrical contractor has to go to the utility after the first inspection to obtain a written note from the utility that confirms the inspection (procès verbal). The works in the meantime go on. When the works are finally done, the contractor will need to get approval from Senelec via a final inspection.

    46 calendar days XOF 17,705,000
    * 5

    Receive inspection for external works and for electricity turn-on

    Agency: Senelec

    After the external connection works are finished, the electrical contractor writes a letter to Senelec and within a week, the utility carries out an inspection of the works. After this, the client can make a request for electricity turn-on ('mise sous tension'). Officers from the Senelec from the network office (internal division of Senelec) will then come and evaluate the impact of the electricity turn-on and assess the length of the necessary power cut (neighbors have to be cut off in order to connect the new customer). After this, a date for the electricity turn-on can be scheduled.

    14 calendar days XOF 0
    6

    Pay advance for consumption and await final connection by Senelec

    Agency: Senelec

    After the final inspection of the external works and the inspection for the electricity turn-on, the customer goes to the commercial section of Senelec to pay a the security deposit. The exact amount depends on the requested load and the estimated monthly consumption. Once the advanced consumption is paid, the utility informs the equipment section and asks them to connect the customer. A meeting is held each Tuesday to program cuts, which usually occur on weekends. Power is restored once the new connection is made and electricity starts flowing.

    14 calendar days XOF 791,196.12

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Answer
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) ..
    System average interruption frequency index (SAIFI) ..
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? Yes
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? Yes
    Link to the website, if available online http://www.senelec.sn/images/tarifsdu1eraout09b.pdf
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Answer
    Price of electricity (US cents per kWh) 21.3

    Note:

    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.