Ease of Doing Business in


Serbia Download Profile (1742.2KB, pdf)
Region Europe & Central Asia
Income Category Upper middle income
Population 7,098,247
GNI Per Capita (US$) 5,500
City covered Belgrade



DB 2017 Rank



DB 2017 DTF (% points)

  • local_library
  • group
Topics DB 2017 Rank DB 2016 Rank info_outline Change in Rank DB 2017 DTF (% points) info_outline DB 2016 DTF (% points) info_outline Change in DTF (% points) info_outline
Overall 47 54 up
72.29 69.58 down
Starting a Business 47 62 up
91.67 88.94 up
Dealing with Construction Permits 36 152 up
76.30 56.89 up
Getting Electricity 92 73 down
69.93 72.39 down
Registering Property 56 72 up
71.31 66.95 up
Getting Credit 44 42 down
65.00 65.00
Protecting Minority Investors 70 69 down
56.67 56.67
Paying Taxes 78 98 up
74.36 69.90 up
Trading across Borders 23 24 up
96.64 96.64
Enforcing Contracts 61 53 down
61.41 63.96 down
Resolving Insolvency 47 48 up
59.66 58.52 up

Positive= Doing Business reform making it easier to do business.Negative= Change making it more difficult to do business.

DB 2017 Rank:


DB 2016 Rank:


Change in Rank:


DB 2017 DTF (% points):


DB 2016 DTF (% points):


Change in DTF (% points):


Price of electricity (US cents per kWh) 6.8
Name of utility Elektroprivreda Srbije (EPS): Elektrodistribucija Beograd plc
City Belgrade
Indicator Serbia Europe & Central Asia OECD high income
Procedures (number) info_outline 5 5.6 4.8
Time (days) info_outline 125 112.3 76.2
Cost (% of income per capita) info_outline 235.8 375.5 62.5
Reliability of supply and transparency of tariff index (0-8) info_outline 5 5.2 7.5
  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application to One Stop Shop (OSS) for location conditions

    Agency: One Stop Shop

    1) Investor submits application for location conditions via online ePermits system to the One Stop Shop (OSS). The application has to be digitally signed. Documents to be attached are the urban plan or planned object that is approved by the city’s Secretary for Urban Planning (“Gradski sekretarijat za urbanizam”). This is the building permit before the warehouse is built. A prove of ownership/renting over the land under the future object has to be attached as well.
    2) OSS sends request for conditions for project design and connection to the EPS Distribucija (EPSD)
    3) EPSD prepares conditions for project design and connection, including the connection fee, and send the to the OSS
    4) OSS provides EPSD's conditions for project design and connection to investor as a part of the location conditions
    5) Investor pays for external works by EPSD (electronic payments are prevailing practice)

    28 calendar days RSD 1,254,418.7

    Await completion of external works by EPSD

    Agency: EPS Distribucija" d.o.o. Beograd (EPSD)

    1) EPSD prepares technical design for external works
    2) EPSD obtains permit for external works
    3) EPSD obtains permit for excavations
    4) EPSD completes external works, performs technical control of the external works and issues certificate on readiness of the completed external works for connection

    The utility is obtaining all necessary approvals for the customer.

    89 calendar days RSD 0
    * 3

    Receive internal inspection by EPSD

    Agency: EPS Distribucija" d.o.o. Beograd (EPSD)

    An internal inspection of the wiring might be required depending on the object’s volume and technical solution. An inspection would be done before the connection to the public electrical power distribution network. The inspection can be requested after making the internal installation and before the connection. Someone from the customer’s party has to be present. The inspection is done by the utility. A proof of the safety of the internal wiring needs to be submitted to the utility for every new connection.

    4 calendar days RSD 0

    Sign contract with power supply company

    Agency: Public or Private power supply company

    In order to finish final connection to the electric network, investor needs to sign contract with some power supply company (public or private).
    This procedure is not simultaneous with previous one (it cannot be started until the previous one is finished).

    1 calendar day RSD 0

    Receive meter installation and await final connection

    Agency: One Stop Shop

    1) Investor submits request for connection to the OSS through the ePermits system
    2) OSS submits the connection request to the EPSD
    3) EPSD performs control of the connection point
    4) EPSD issues approval for connection on the grid
    5) EPSD completes the connection
    6) EPSD sends notification to the OSS on completed connection

    7 calendar days USD 0

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) 4.92
    System average interruption frequency index (SAIFI) 3.51
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? Yes
    Link to the website, if available online http://www.eps-snabdevanje.rs/regulativa/Pages/Tarifni-sistem.aspx
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 6.8


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.