Ease of Doing Business in

St Lucia

St Lucia Download Profile (1711.8KB, pdf)
Region Latin America & Caribbean
Income Category Upper middle income
Population 184,999
GNI Per Capita (US$) 7,390
City covered Castries



DB 2017 Rank



DB 2017 DTF (% points)

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Topics DB 2017 Rank DB 2016 Rank info_outline Change in Rank DB 2017 DTF (% points) info_outline DB 2016 DTF (% points) info_outline Change in DTF (% points) info_outline
Overall 86 78 down
63.13 63.47 down
Starting a Business 66 63 down
88.80 88.68 up
Dealing with Construction Permits 54 50 down
74.54 74.51 up
Getting Electricity 56 29 down
79.78 83.94 down
Registering Property 104 103 down
59.16 59.19 down
Getting Credit 157 152 down
25.00 25.00
Protecting Minority Investors 87 85 down
53.33 53.33
Paying Taxes 65 63 down
78.09 78.09
Trading across Borders 81 80 down
73.87 73.24 up
Enforcing Contracts 71 70 down
59.94 59.94
Resolving Insolvency 114 110 down
38.79 38.73 up

Positive= Doing Business reform making it easier to do business.Negative= Change making it more difficult to do business.

DB 2017 Rank: 56

DB 2016 Rank: 29

Change in Rank: down27

DB 2017 DTF (% points): 79.78

DB 2016 DTF (% points): 83.94

Change in DTF (% points): down4.16

Price of electricity (US cents per kWh): 28.1
Name of utility: St. Lucia Electricity Services Ltd. (Lucelec)
City: Castries
Indicator St Lucia Latin America & Caribbean OECD high income
Procedures (number) info_outline 6.0 5.5 4.8
Time (days) info_outline 26.0 66.0 76.2
Cost (% of income per capita) info_outline 193.1 999.0 62.5
Reliability of supply and transparency of tariff index (0-8) info_outline 6.0 4.2 7.5
  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application for inspector's certificate of approval and await inspection

    Agency: Ministry of Infrastructure, Transport and Port Services

    Before applying for an electricity connection, the internal wiring should be inspected by an inspector from the Electrical Department of the Ministry of Infrastructure, Transport and Port Services. To apply for this certificate, the customer's licensed electrician (the licenses are issued by the Ministry) would need to submit a standard application form (which can be obtained at the Ministry free of charge).

    The inspector would verify whether the wiring is electrically and mechanically sound by ensuring that it conforms with the Local Regulations of the Electrical Inspectorate of the Ministry and the IEE Regulations (BS 7671).

    10 calendar days XCD 3,439.5
    * 2

    Obtain current Land Register from Ministry of Physical Development, Housing and Urban Renewal

    Agency: Ministry of Physical Development,Housing and Urban Renewal (Land Registry Section)

    Anyone applying for a new electricity connection, including temporary connections from the St Lucia Electricity Services Limited (LUCELEC) must provide a copy of a current land register for the location at which the connection is required. This document is in addition to the existing requirements of an Inspection Certificate from the Ministry of Infrastructure, Port Services and Transport as well as a valid national identification document (ID). The land register is necessary to confirm that the applicant seeking the electricity connection owns the property or has permission from the landlord or property owner. The copy of the land register must be presented to Lucelec within 5 days of being issued.The land register is obtained from the Land Registry in the Ministry of Physical Development, Housing and Urban Renewal.
    1 calendar day XCD 10

    Submit application for connection to LUCELEC and await estimate

    Agency: St. Lucia Electricity Services Limited (LUCELEC)

    In order to apply for an electricity connection with LUCELEC, the customer needs to submit: the certificate of internal wiring compliance from the Ministry, proof of ownership of the building and some form of identification (Passport, ID Card or Drivers License). The application for the connection can be completed at the Administration Office of LUCELEC. This process can be done simultaneously with the previous procedure.

    After the application is submitted, LUCELEC’s employee will visit the premises to determine what is needed to make the connection and whether a transformer is needed. During the visit, nobody from the applicant’s side needs to be on site. If a pole has to be planted on applicant’s property to support a transformer bank or for whatever reason, the customer or his representative would have to agree on its locations. After some time LUCELEC will issue to the customer an estimate for the connection works.
    7 calendar days XCD 0

    Await completion of external works by LUCELEC

    Agency: St. Lucia Electricity Services Limited (LUCELEC)

    Once the customer has paid for the infrastructure’s upgrade, work starts right away. On completion the customer applies to the Ministry of Infrastructure, Transport and Ports Services for inspection and certification.

    7 calendar days XCD 28,500

    Submit compliance certificate for internal wiring to LUCELEC

    Agency: Customer or Customer's electrical contractor

    The customer signature is required on Lucelec's connection documents. However the customer may give his/her electrical contractor written authorization to carry this procedure on their behalf. In addition the applicant is required to provide their Customer's ID and NIC information.
    1 calendar day XCD 0

    Pay security deposit and obtain final connection from LUCELEC

    Agency: St. Lucia Electricity Services Limited (LUCELEC)

    The customer has to pay a security deposit (to cover any outstanding bills in case the customer would close the account without paying). The security deposit is paid after the transformer has been installed and the external connection works are completed. The customer is advised to visit one of the four offices of LUCELEC to pay the deposit, following which they would complete the final connection. LUCELEC will also accept a performance bond from the customer's bank.
    1 calendar day XCD 7,892.5

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8) 6.0
    Total duration and frequency of outages per customer a year (0-3) 3.0
    System average interruption duration index (SAIDI) 0.53
    System average interruption frequency index (SAIFI) 0.45
    Mechanisms for monitoring outages (0-1) 1.0
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1) 1.0
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1) 0.0
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? No
    Financial deterrents aimed at limiting outages (0-1) 0.0
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1) 1.0
    Are effective tariffs available online? Yes
    Link to the website, if available online www.lucelec.com
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Price of electricity (US cents per kWh) 28.1


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.