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Getting Electricity in

Tanzania

Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Tanzania.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 190 economies. The most recent round of data collection was completed in June 2016.

Compare Tanzania to 189 other economies.

  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs
    1

    Submit application to Tanesco and await estimate

    Agency: Tanzania Electric Supply Company Limited - Tanesco

    The common practice is to submit the application in person. The following documents are required for application: passport size photo of the customer, electrical drawings of the wiring. The documents do not need notarization. The electrician who did the internal wiring also submits a signed notification that the internal wiring is done according to safety standards.

    11 calendar days TZS 5,000
    2

    Receive external inspection by Tanesco

    Agency: Tanzania Electric Supply Company Limited - Tanesco

    An external site inspection is necessary. Someone from the customer’s party has to be present, in particular the electrician who carried out the wiring works. Generally the presence of someone from the customer’s party becomes necessary because most parts of Dar es Salaam have no elaborate road network and no street names.

    7 calendar days USD 0
    3

    Purchase transformer and carry out external works

    Agency: Electrical Contractor

    The customer pays a connection fee which includes a security deposit. The customer can purchase the material and carries out the external connection works.

    90 calendar days TZS 16,010,795.43
    4

    Receive internal inspection, meter installation and final connection by Tanesco

    Agency: Tanzania Electric Supply Company Limited - Tanesco

    The internal wiring is done by a licensed electrician. The electrician must be licensed with the Electricity Licensing Board (ELCB) but also work under a firm registered by the Contractors Registration Board (CRB). The inspection of the internal wiring is carried out before the final connection by the electricity supplier (Tanesco). The inspection does not have to be requested. The electrician who did the internal wiring has to be present during the inspection. The utility does the final connection and installs the meter.

    1 calendar day TZS 0

  • Measure of quality
    Answer
    Reliability of supply and transparency of tariff index (0-8)
    Total duration and frequency of outages per customer a year (0-3)
    System average interruption duration index (SAIDI) 60.36
    System average interruption frequency index (SAIFI) 61.92
    Mechanisms for monitoring outages (0-1)
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1)
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1)
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1)
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? No
    Communication of tariffs and tariff changes (0-1)
    Are effective tariffs available online? Yes
    Link to the website, if available online http://www.tanesco.co.tz/index.php?option=com_content&view=article&id=63&It...
    Are customers notified of a change in tariff ahead of the billing cycle? Yes
    Answer
    Price of electricity (US cents per kWh) 15.1

    Note:

    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.