Trinidad and Tobago

Getting Electricity in

Trinidad and Tobago

Below is a detailed summary of the procedures, time and cost required for a business to obtain an electricity connection for a newly constructed building in Trinidad and Tobago.

This information was collected as part of the Doing Business project, which measures and compares regulations relevant to the life cycle of a small- to medium-sized domestic business in 189 economies. The most recent round of data collection was completed in June 2015.

Compare Trinidad and Tobago to 188 other economies.

  • STANDARDIZED CONNECTION

  • Name of utility: Trinidad and Tobago Electricity Commission
  • Price of electricity (US cents per kWh): 7.2
  • City: Port of Spain
No. Procedure Time to Complete Associated Costs
1 Request final internal wiring inspection and obtain inspection certificate
Agency: Govt. Electrical Inspectorate

Customer/Contractor needs to obtain application form from Inspectorate offices. The Application form is to be completed by the licensed Wireman but signed by the owner/customer. On the same day that the Wireman submits this form, part or all of the costs associated with the inspection must be paid. The date for inspection is given immediately at this point (i.e. on the same day given that payment in part or in full has occurred).
21 calendar days TTD 1,550
2 Submit service request to T&TEC and await site inspection
Agency: Trinidad and Tobago Electricity Commission

Documents to be submitted - Proof of ownership of premises to be connected: e.g. Title, Deed of Assent, Deed of Gift, Deed of Mortgage, Deed of Lease; Service Deposit for each meter. An Inspection Certificate of Approval (available from the Government Electrical Inspectorate – this is the preliminary inspection that the Inspectorate conducts, for newly constructed buildings. The electrical contractor has to submit an application form and fees to the Inspectorate. The Inspectorate then does the inspection and provides certificate of approval). The Registration Certificate of the Company; A Letter from Company authorizing the bearer to sign on its behalf; The Identification of the Signatory: e.g. Identification Card, Passport or Driver's Permit; The Company Seal or rubber stamp.
Once application is received, the utility carries out a survey to confirm that the capacity exists.
14 calendar days TTD 0
3 Receive site visit from T&TEC and await conditions of supply letter
Agency: Trinidad and Tobago Electricity Commission

Once an application is received, the utility carries out a survey to confirm that the requested capacity can be supplied. After the survey is completed, T&TEC issues a Conditions of Supply letter informing the electrical contractor of the availability or non-availability of the capacity required, terms and conditions, connection costs and whether capital works would be required. The Conditions of Supply letter from T&TEC also outlines the type of connection required along with other requirements to be met by the contractor before the connection is made, such as, the various inspections approvals and proof of authority to conduct business on behalf of the owner of the building. If a capital contribution is required to be paid by the customer, a separate Capital Contribution letter is issued outlining the works and the costs.
5 calendar days TTD 203,415.23
4 Pay service deposit and await external connection, meter installation and electricity flow from T&TEC
Agency: Trinidad and Tobago Electricity Commission

Customer makes payment of estimated amount at utility offices, and utility conducts all external connection works and meter installation.
21 calendar days TTD 5,250
  
Answer
Reliability of supply and transparency of tariff index (0-8) 6.0
Total duration and frequency of outages per customer a year (0-3) 1.0
System average interruption duration index (SAIDI) 4.7
System average interruption frequency index (SAIFI) 4.7
Mechanisms for monitoring outages (0-1) 1.0
Does the distribution utility use automated tools to monitor outages? Yes
Mechanisms for restoring service (0-1) 1.0
Does the distribution utility use automated tools to restore service? Yes
Regulatory monitoring (0-1) 1.0
Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
Financial deterrents aimed at limiting outages (0-1) 1.0
Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? Yes
Communication of tariffs and tariff changes (0-1) 1.0
Are effective tariffs available online? Yes
Link to the website, if available online ttec.co.tt ric.org.tt
Are customers notified of a change in tariff ahead of the billing cycle? Yes
Answer
Price of electricity (US cents per kWh) 7.2


Note:
If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.
If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.

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