Ease of Doing Business in


Vanuatu Download Profile (1717.2KB, pdf)
Region East Asia & Pacific
Income Category Lower middle income
Population 264,652
GNI Per Capita (US$) 2,873
City covered Port Vila



DB 2017 Rank



DB 2017 DTF (% points)

  • local_library
  • group
Topics DB 2017 Rank DB 2016 Rank info_outline Change in Rank DB 2017 DTF (% points) info_outline DB 2016 DTF (% points) info_outline Change in DTF (% points) info_outline
Overall 83 88 up
63.66 61.45 down
Starting a Business 126 147 up
81.24 75.51 up
Dealing with Construction Permits 134 135 up
61.91 61.57 up
Getting Electricity 81 75 down
72.00 71.80 up
Registering Property 81 80 down
65.63 65.63
Getting Credit 20 29 up
75.00 70.00 up
Protecting Minority Investors 106 129 up
50.00 43.33 up
Paying Taxes 54 51 down
80.60 80.60
Trading across Borders 145 145
56.27 56.27
Enforcing Contracts 130 128 down
51.13 51.13
Resolving Insolvency 93 111 up
42.85 38.63 up

Positive= Doing Business reform making it easier to do business.Negative= Change making it more difficult to do business.

DB 2017 Rank:


DB 2016 Rank:


Change in Rank:


DB 2017 DTF (% points):


DB 2016 DTF (% points):


Change in DTF (% points):


Price of electricity (US cents per kWh) 33.8
Name of utility Unelco
City Port Vila
Indicator Vanuatu East Asia & Pacific OECD high income
Procedures (number) info_outline 4 4.5 4.8
Time (days) info_outline 120 72.9 76.2
Cost (% of income per capita) info_outline 1,091 714.6 62.5
Reliability of supply and transparency of tariff index (0-8) info_outline 5 3.6 7.5
  • Measure of efficiency
    No. Procedure Time to Complete Associated Costs

    Submit application to Unelco and await estimate

    Agency: Unelco

    The application for connection can be submitted in person or by mail and the following documents should be attached to the application:
    1) Land tile showing all cadastral limits (Electronic version georeferenced). The land title must show clearly that the applicant is the owner. The land in question must also show evidence of roads or easement up to the existing electricity grid.
    2) Calculation of Power requirement
    3) Building plan showing service point

    The utility is in charge of designing the details of the external connection works. It is also in charge of designing the details of the external connection works.

    30 calendar days USD 0
    * 2

    Receive external site inspection by Unelco for preparing technical study

    Agency: Unelco

    Unelco visits the site for a technical study after the application for connection is submitted. Someone from the applicant’s party has to be present during the inspection.

    1 calendar day USD 0

    Await completion of external works by Unelco

    Agency: Unelco

    90 calendar days VUV 3,244,444.44
    * 4

    Sign supply contract and pay security deposit for electricity to flow

    Agency: Unelco

    The customer has to sign a supply contract right after the commissioning of the works and before electricity starts flowing. When the customer signs a supply contract he/she has to pay a deposit. The security deposit is based on load the customer is subscribing to. There is no interest paid on the security deposit and it is returned at the end of the contract.

    30 calendar days VUV 150,880.45

    * Takes place simultaneously with previous procedure.

  • Measure of quality
    Reliability of supply and transparency of tariff index (0-8) 5.0
    Total duration and frequency of outages per customer a year (0-3) 1.0
    System average interruption duration index (SAIDI) 3.77
    System average interruption frequency index (SAIFI) 7.49
    Mechanisms for monitoring outages (0-1) 1.0
    Does the distribution utility use automated tools to monitor outages? Yes
    Mechanisms for restoring service (0-1) 1.0
    Does the distribution utility use automated tools to restore service? Yes
    Regulatory monitoring (0-1) 1.0
    Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply? Yes
    Financial deterrents aimed at limiting outages (0-1) 1.0
    Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap? Yes
    Communication of tariffs and tariff changes (0-1) 0.0
    Are effective tariffs available online? Yes
    Link to the website, if available online http://www.unelco.com.vu/en/customers/rates/electricity-rates
    Are customers notified of a change in tariff ahead of the billing cycle? No
    Price of electricity (US cents per kWh) 33.8


    If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.

    If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.